Current Opportunities with JFS

Jewish Family Services of Western North Carolina (JFS) is a growing 501 (C)(3) non-profit agency. We recently relocated blocks from the eclectic South Slope area of Downtown Asheville, and are easily accessed by interstates 240 and 26. Come join our team and be part of an exceptional time for our organization!

 

Clinical Manager

Summary

Healing Solutions Counseling at JFS is a program that supports a better quality of life for all faiths, ethnicities, races, genders, backgrounds and ages. The Clinical Manager is responsible for the management of the clinical services programs of Healing Solutions Counseling. The Clinical Manager provides vision and leadership to ensure quality service provision and coordination of services for clients.

 Minimum Qualifications

  • Master’s Degree in Clinical Social Work, Psychology, Counseling or related field
  • Valid North Carolina clinical license with approved supervisor certification
  • 3-5 years of administrative supervisory experience
  • 3-5 years of clinical experience providing trauma-informed care
  • Experience working with EHR (electronic health record) software
  • Experience working with adults, particularly older adults
  • Experience and knowledge of direct behavioral health services, including assessment, treatment, and consultation
  • Knowledge of diverse modalities of counseling and diagnostic principles
  • Knowledge of, and ability to, apply counseling and diagnostic theories and techniques to a full range of diverse client populations as well as co-occurring disorders
  • Knowledge of clinical research literature
  • Program development, data, and performance management experience
  • Belief in a strengths-based approach to human services
  • Ability to build strong teams to meet performance goals
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and data management environments
  • Passion for the mission, vision and values of Jewish Family Services of WNC

 Essential Duties and Responsibilities

Client Services

  • Provide individual and group counseling according to individualized treatment plans and in accordance with professional standards
  • Make treatment and social service referrals to appropriate agencies that support client goals
  • Create, maintain, and submit accurate records and documents in a timely manner
    • Maintain current knowledge of assessment and treatment techniques, criminal justice systems, and community resources using in-service training, seminars, workshops, and publications

 Supervision and Support

  • Manage all members of clinical staff, including hiring and evaluating job performance
  • Provide regular individual clinical supervision to therapists
  • Provide clinical supervision to non-licensed therapists and clinical interns
  • Manage concerns relating to coverage, productivity, customer service skills, and workload expectations
  • Provide administrative support, supervision, and consultation to support and broaden staff skill levels
  • Provide crisis support to therapists and clients as needed
  • Provide management for daily operations of the clinical department
  • Develop policies and procedures to ensure quality services for clients and accountability for staff
  • Provide ongoing assessment and evaluation of the clinical program to ensure that client needs, agency standards and funding requirements are met
  • Maintain documentation, client files, and statistics as required by agency policies and funding sources
  • Manage client and outcomes tracking in client database
  • Use outcome data to manage staff and program performance
  • Monitor trends and make informed decisions regarding service provisions
  • Collaborate with administrative staff in grant writing and reporting
  • Prioritize the use of best and evidence-based practices, including researching programming trends and current practices being used in other jurisdictions.

 Planning and Coordination

  • Conduct regular clinical team meetings
  • Work closely with the advocacy, residential and legal teams to coordinate services to clients
  • Maintain a working relationship with outside agencies
  • Coordinate meetings with other mental health provider programs
  • Meet with the Executive Director for regular supervision
  • Assist with community presentations, as applicable

 Agency Policies

  • Maintain and enforce agency policies and procedures
  • Serve on other agency committees as needed
  • Assist with agency-wide events as needed
  • Other duties as requested by the Executive Director

 COVID-19 considerations
JFS is currently seeing all clients in person and through Telehealth virtual platforms. Staff has returned to the office and is working remotely only on a rotational basis as per scheduling. Due to the nature of this role, we are asking that our Clinical Team be fully vaccinated.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Strategic Thinking
  • Problem Solving
  • Organization
  • Cooperation and Teamwork
  • Quality of Work
  • Reliability
  • Support of Diversity
  • Delegation

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, communicate and hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Pay and Benefits

  • Commensurate with experience

 

Mental Health Clinicians

Summary

Healing Solutions Counseling at JFS is a program that supports a better quality of life for all faiths, ethnicities, races, genders, backgrounds and ages. As a member of the JFS clinical team, Mental Health Counselors are primarily responsible for providing individual mental health counseling, and group facilitation as needed. JFS Mental Health Counselors support the mission and values of Jewish Family Services.

Qualifications

  • Masters of Social Work from an accredited university program
  • North Carolina licensure (LCSW) (LMFT)

Experience/Skills

  • Provider with Medicare and/or BCBS-NC, or application pending with other insurances preferred
  • Experience working with electronic health recording software (EHR)
  • Strong interpersonal and communication skills, including verbal & written
  • Highly organized work style & work ethic
  • Competent computer skills including Word, Excel & client database systems
  • Ability to work independently & efficiently, to think creatively, and problem-solve
  • Ability to interact respectfully with diverse socio-economic and cultural populations
  • -Respect for client and agency privacy & confidentiality
  • Awareness of and respect for Jewish culture, values, and traditions

  Responsibilities

  • Work with individuals and groups to promote optimum mental and emotional health. May help individuals deal with issues associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; and aging.
  • Be able to screen, triage and delegate referrals for agency mental health counselors or outside referrals to appropriate source or level of care.
  • Assess clients for risk of suicide.
  • Prepare, complete and maintain client electronic records in a timely manner, including federal- and state-mandated forms, client diagnostic and treatment plans and records, reports, insurance forms and progress notes.
  • Evaluate clients’ physical or mental condition; formulate initial diagnosis at assessment.
  • Collect information about clients through interviews, observation, or tests.
  • Develop and implement treatment plans based on clinical experience and knowledge.
  • Collaborate with other staff members to perform clinical assessments or develop treatment plans as needed.
  • Counsel clients, individually or in group sessions, to assist them in meeting their therapy goals.
  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
  • Guide clients in the development of skills or strategies for dealing with their problems.
  • Maintain appropriate boundaries; uphold ethical standards and confidentiality of records relating to clients’ treatment.
  • Modify treatment activities, approaches and diagnoses as needed to comply with changes in clients’ status.
  • Maintain up-to-date information about clients’ use of medications and medical status.
  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
  • Continually assess client’s progress toward attainment of goals.
  • Refer patients, clients, or family members to community resources or to specialists as necessary.
  • Gather information about community mental health needs or resources that could be used in conjunction with therapy.
  • Discuss with individual patients their plans for life after leaving therapy, conduct appropriate termination, and assist with continuity of care.
  • Stay up to date on new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
  • Plan or conduct programs according to areas of specialty for prevention, or improvement of community health or counseling services.
  • Help to coordinate or direct employee workshops, courses, or training about mental health issues for agency and in community as requested and able.
  • Represent agency in areas of specialty, education to the public and other needs of community.

 COVID-19 considerations
JFS is currently seeing all clients in person and through Telehealth virtual platforms. Staff has returned to the office and is working remotely only on a rotational basis as per scheduling. Due to the nature of this role, we are asking that our Clinical Team be fully vaccinated.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Strategic Thinking
  • Problem Solving
  • Organization
  • Cooperation and Teamwork
  • Quality of Work
  • Reliability
  • Support of Diversity
  • Delegation

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, communicate and hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Pay and Benefits

  • Starting at $35 p/h
  • Flexible schedule
  • Proximity to downtown with ample free downtown parking

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 Jewish Family Services of WNC, Inc., is an equal opportunity employer. Employment as well as participation in programs is open to all regardless of faith, gender, sexual orientation, ethnicity, country or origin, age and ability.